In recognizing attitude we might choose a Lovely expression,

the ability to manage the world in words.

We do interact,

settle disputes,

determine outcomes,

creating smiles to combat the disdain.

Oh to have Lovely words suggest positive outcome is always the goal.

In business,

in welfare,

in our present reality,

a certain energy exists bound by internal expression,

emanates an absolute in kindness and empathy,

called doing her job,

yes, we’d call her Lovely.

(this piece inspired by a customer service agent with the very namesake)